Privacy Policy

1. Data Controller

Giovani Essenze, s. r. o., Vo Vymoli 1525/5A, 040 22 Košice, Slovakia, Company Registration No. 54 699 550, VAT No. SK2121759882 ("we", "us", "our") is the Data Controller for the purposes of the General Data Protection Regulation (EU) 2016/679 (GDPR).

Contact: info@giovani.ie.

 

2. Scope of This Policy

This Privacy Policy explains how we collect, use, store, share and protect your personal data when you visit our website, create an account, place an order, contact us, or otherwise interact with our online store targeting customers in Ireland and other EU countries.

 

3. Categories of Personal Data

We may collect and process: Identity Data (name, title), Contact Data (billing/delivery address, email, phone), Transaction Data (orders, payments), Technical Data (IP address, browser type, device), Usage Data (pages visited, browsing behaviour), and Marketing Preferences.

 

4. Legal Bases for Processing

We process personal data on the basis of: performance of a contract (processing orders), compliance with legal obligations (tax/accounting laws), legitimate interests (fraud prevention, service improvement), and consent (marketing communications and non-essential cookies).

 

5. How We Use Personal Data

We use personal data to process orders, manage payments, deliver products, communicate with customers, improve website performance, prevent fraud, comply with tax regulations, and send marketing communications where consent has been given.

 

6. Data Sharing

We may share personal data with trusted third parties including Shoptet (e-commerce platform), Websupport (hosting provider), payment processors, courier services, Google Analytics, and Meta Platforms (Meta Pixel). All processors act under contractual GDPR-compliant agreements.

 

7. International Transfers

Some service providers (e.g., Google, Meta) may process data outside the EEA. In such cases, transfers are protected by Standard Contractual Clauses or other safeguards approved by the European Commission.

 

8. Data Retention

We retain transaction data for up to six years in accordance with Slovak tax and accounting law. Marketing data is retained until consent is withdrawn. Technical and analytics data is retained according to service provider retention settings.

 

9. Data Security

We implement appropriate technical and organisational measures including SSL encryption, secure hosting, access controls, and internal security procedures to protect personal data.

 

10. Your Rights Under GDPR

You have the right to access, rectify, erase, restrict processing, object, request portability of your data, and withdraw consent at any time. Requests may be sent to info@giovani.ie.

 

11. Supervisory Authority

If you believe your data protection rights have been violated, you may lodge a complaint with the Slovak Data Protection Authority or with the Irish Data Protection Commission (www.dataprotection.ie).

 

12. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website with the last updated date indicated.