Shipping
Shipping Free shipping from 99€ 
Immediate shipping With us, you don't have to wait several days for your order to be processed. Shipping
DHL Economy is our most affordable delivery option. It is ideal for customers who are not in a hurry and prefer a lower shipping cost.
Delivery usually takes 8–18 working days, depending on your location. Please note that weekends and public holidays are not included in the delivery time.
DHL Premium is a faster alternative to Economy delivery, especially suitable for smaller and lighter parcels.
This option offers a shorter delivery time compared to Economy while still keeping shipping costs reasonable. Exact delivery time may vary depending on the destination and parcel size.
DHL Express Courier Delivery is the fastest shipping method available.
Your order is typically delivered within 4–7 working days. This option is ideal if you need your order as quickly as possible.Frequently asked questions about shipping
Once your order is processed, we will send you an email with a direct link to a very clear tracking page where you will find all the necessary and constantly updated information about your shipment.
Yes, if you have chosen delivery by courier rather than to a drop-off point, the courier will call you before the parcel is delivered. The courier will then deliver your parcel to the address you have provided for delivery. Delivery takes place during normal business hours. The courier needs to pick up the phone, otherwise the delivery of the parcel is complicated and there is a risk that it will not be accepted and returned to us. Sometimes the courier will deposit the parcel at the nearest dispatch point of the carrier if they are unable to reach you.
If the parcel is externally damaged, do not accept it and let us know that it has been damaged, please send us an email to info@giovani.ie. If you have received a parcel and after opening it you find that a product is damaged, please send us an email to info@giovani.ie and attach photos of the parcel or the damaged product to the email attachment. We will be sure to resolve the situation to your satisfaction and the damaged item will be replaced with an extra gift.
Check the shipment movement (tracking). You will find the tracking link in the shipment dispatch email, for example. And if the delay persists, please contact us by email at info@giovani.ie. We will check the situation and resolve it so that you have your shipment at home as soon as possible.